Refund Policy

Products Guarantee and Refunds Policy:

At IPTVIGO, we strive to provide a seamless experience for our customers when purchasing digital products. Please review our policies below:

Once your order is confirmed and the account is activated, we do not offer returns or refunds due to the nature of IPTV account codes.
Our products come with a 12-month guarantee period during which IPTVIGO will replace or refund any product damaged or dysfunctional due to manufacturer defects.
In the event that we are unable to deliver for any reason, a full refund will be provided.
If you receive an incorrect product or encounter issues with activating the key code, a refund or replacement is available.
Should you encounter difficulties activating the key code within 48 hours of purchase, please contact us for a refund or replacement.
If you experience any challenges with the product, kindly reach out to us with a detailed description of the issue along with screenshots or photos for our assessment. Our dedicated technicians are available to assist you in installing and activating your software. If our support team is unable to resolve the problem, your order may be eligible for a refund under rare circumstances.
At IPTVIGO, customer satisfaction is our top priority, and we are committed to ensuring a positive experience with our products and services.